Event Manager

Event Manager

Team Member Headquarters

Phoenix, AZ

Job Summary:

Player 15 Group is the sports, entertainment and real estate operating and investment company that owns and operates the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League) as well as operations of the downtown PHX Arena.

Player 15 Group is seeking an experienced and highly motivated Event Manager to assist team members and external clients with the planning and implementation of all arena events for primary tenants and outside entities as assigned. This individual must ensure event success and guest satisfaction with an eye for overall management of the arena, its staff, and its equipment.                  

The Event Manager is also responsible for establishing processes and SOPs for the event management team to execute their work, as well as resources and guides that internal and external teams will use for their event and venue planning.    

What You Will Do:

• Serve as primary point of event-related communication with internal operational departments and external clients on assigned events.
• Clearly define the event’s operational needs and establish two-way communication to gather each department’s event plan for visibility within the event setup sheet (to include staffing levels, equipment needs, conversion schedule, estimated expenses etc.).
• Ensure information (including setup sheets, CAD maps and any other event related supporting documents) are timely and accurate to allow those departments to operate efficiently for all events.
• Plan, execute and lead a variety of diverse events (ticketed and non-ticketed) and tasks simultaneously at a world-class level with a focus on customer service ranging from high-profile ticketed events to internal meetings.
• Establish protocols and processes for the Event Management team related to event execution and planning, including SOPs, tech packs and other event planning resource guides.
• Lead operational departments in problem-solving and identifying ways to optimize event efficiency.
• Set an example with a solution-oriented approach to difficult guest, client and team member interactions.
• Manage day-to-day relationships with external vendors and contractors as well as enforce PHX Arena policies and procedures with those vendors to ensure compliance with ADA, local and state fire and safety ordinances etc.
• Other duties as assigned.

What We Need From Our Event Manager:  

• Proficiency in live event management execution
• Proficiency in indirect department/staff management/communication

• Communicate changes effectively/efficiently and maintain an in-depth understanding of how event decisions impact various departments
• Model a teamwork centered approach to event management while demonstrating a high level of personal accountability and pride in work
• Ability to work long/odd hours (including weekends, early mornings/nights and holidays)
• Effective time management/manage multiple events simultaneously
• Intermediate Microsoft Office applications knowledge including Word, Excel and PowerPoint
• Intermediate AutoCAD knowledge

Experience/ Education Requirements:

• 2-4 years of experience managing large-scale sporting and live events/concerts
• High school diploma or GED, college preferred

What You Can Expect:

The work environment characteristics described here are representative of those that must be met by the Event Manager to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to transit throughout the arena for long periods of time.
• This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
• S-Sedentary Work – Exerting up to 10 pounds of force occasionally.
• Must be able to carry on a conversation both on the phone and in-person.
• Ability to read, write and speak in English
• Wide range of full-time benefit options including
• Medical, Dental and Vision coverages
• Life and Disability options
• Vacation, sick and holiday leave programs
• In-arena work requirements with the potential of hybrid schedules based on each role and department.
• Perks:
• Discounts at Fanatics Team Shop
• Tickets available for Phoenix Suns and Phoenix Mercury games
• Visit our Culture page to learn more about our culture and work environment

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

For questions about this career opportunity, please contact the People & Culture Recruiting team at recruiting@suns.com