Condominium Manager

Due to unprecedented growth, PMI of Greater Milwaukee is seeking Full-time Property Managers to manage residential properties throughout the greater Milwaukee area.

Condo Manager Summary – Our Manager’s manage the day-to-day implementation of and compliance with policies, procedures, and programs ensuring well managed and maintained properties, placing emphasis on a positive response to the concerns and needs of the residents, environmental health and safety, and quality management by performing the following duties personally or through directly supervised or other staff.

We offer a competitive salary, paid time off, bonuses and paid holidays.
Interested applicants should send a cover letter outlining your interest in this opportunity including your salary requirements along with your resume.

Essential Duties and Responsibilities include the following.

Communications

• Interface and correspond with homeowners, Board members, vendors, real estate agents, settlement processors and a variety of persons regarding a plethora of association matters via writing, phone and email.
• Prepare and cause to be distributed notices, flyers and newsletters to homeowner associations
• Prepare informational packets for Board meetings.
• Prepare requests for proposal for contracts, as needed.
• Prepare resale disclosure packets, as needed.

Financial

• Respond to questions concerning account balances by owners.
• Send late and demand letters to delinquent owners and follow through with legal process, according to association policy
• Entering owner payments into software

Maintenance

• Receive and respond to requests from owners for maintenance
• Assist with the scheduling of maintenance requirements with the contractors.
• Entering work orders and following up until completion

Miscellaneous

• Track resale disclosures through completion. Review and sign off on finished product.
• Work on miscellaneous projects for associations including insurance claims, preventative maintenance projects, etc.
• Assist the property manager to organize and prepare for annual association meetings.
• Other overall corporate business as assigned by the president.

Knowledgeable in regulatory compliance requirements.

Proficient in the use of property management software, experience with TopsOne, Homewise, AvidXchange is a plus.

Responsible for problem-solving and recommending property management programs that would lead to improvements to operations and services.

Supervisory Responsibilities Supervises one or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements:
Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Marketing Skills - Achieves marketing goals; Overcomes objections with persuasion and persistence; Initiates new contacts; Maintains customer satisfaction; Maintains records and promptly submits information.

Use of Technology/Equipment - Demonstrates required skills; Adapts to new technologies or equipment; Troubleshoots technological problems; Uses technology/equipment to increase productivity; Keeps technical skills up to date.

Job Knowledge - Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; Displays understanding of how job relates to others; Uses resources wisely.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services; Continually works to improve supervisory skills; Fosters cooperation; Defines team roles and responsibilities; Supports group problem solving; Acknowledges team accomplishments.

Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and revenue; Conserves organizational resources.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Bachelor's and four or more years of related experience and/or training.

Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills To perform this job successfully, an individual should have knowledge of Property Management Software; Database software; Internet software; Excel; Outlook; and Word.

Professional Licenses, Certificates, Registrations Valid Wisconsin Driver’s License; Real Estate License is desirable

Job Type: Full-time

Pay: $50,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: Multiple locations

Salary : $50,000 - $58,000