What are the responsibilities and job description for the Client Services Coordinator position at Poretta & Orr, Exhibits | Events?
Poretta & Orr, Exhibits | Events aims to deliver unparalleled event experiences through dedication and expertise. Our team seeks a skilled Event & Housing Coordinator to oversee client convention housing needs and collaborate with internal teams.
The ideal candidate will demonstrate strong organizational and project management skills, be proficient in industry-standard software, and possess excellent communication abilities.
Responsibilities:
- Managing client convention housing needs, ensuring timely communication and efficient processes.
- Liaising with housing bureaus, hotels, and vendors to guarantee a smooth housing process.
- Utilizing registration software to streamline event planning and management.
- Crafting and managing registration portals to enhance the overall experience.
- Monitoring room block usage, addressing any issues, and providing detailed reports on housing allocations.
- Communicating with hotels regarding rooming lists, attrition, and specific requirements.
- Delivering exceptional customer service to clients, exhibitors, and attendees concerning housing needs.
Requirements:
- Prior experience in event planning, hospitality, or convention housing is preferred.
- Strong organizational, project management, and communication skills.
- Proficiency in industry-standard software, including Microsoft Office and registration platforms.
- Ability to work collaboratively and independently in a fast-paced environment.
