What are the responsibilities and job description for the Client Services Coordinator position at Van Dyck Law?
We're searching for a diligent individual to provide administrative support to our Medicaid Planning team. You’ll be responsible for responding to all outreach and questions in a friendly and timely manner, implementing office standards to streamline our processes, and being a first point of support to our clients. If you are organized and looking for a great work environment, apply today!
Responsibilities
Assist clients or potential clients with scheduling appointments or initial consultations, while providing great customer service
Organize, maintain, and search for hard copies and electronic files as requested
Answer phone calls, direct callers to an appropriate staff member
Perform general operational tasks like copying, scanning, mailings, filing paperwork and other tasks in support of a lead paralegal
Inform team members regularly about the status of projects and any setbacks or achievements
Facilitate communication between our customers and team to ensure customer satisfaction
Order office equipment and supplies as needed
Qualifications
High school diploma or GED required, experience in administrative setting a plus not but required
Technologically savvy, basic knowledge of Microsoft Office programs with the ability to learn additional systems quickly
Enjoys talking with customers and can communicate through verbal and written channels
History of being deadline-driven and extremely organized
Proficient in basic computer software and can quickly learn to use new programs
Compensation based on experience
About Van Dyck Law Group
Van Dyck Law Group is an Estate Planning and Elder Care law firm committed to personal service using legal tools and techniques that suit each individual's needs, goals and personal situation. Our three core values are treating others as family, being with clients every step of the way, and protecting clients and their loved ones based on their ideals. We are a small firm that prides itself on a positive work/life balance and positive culture that offers competitive pay and benefits.