What are the responsibilities and job description for the Chief Administrative Officer position at Postgraduate Center for Mental Health?
We are recruiting for a Chief Administrative Officer (CAO) on behalf of our client in New York City, specializing in the mental health field.
This role presents an exciting opportunity for a dynamic leader to shape operational excellence and drive impactful change within the mental health space. The ideal candidate will have a proven track record of managing large teams, streamlining organizational processes, and aligning administrative functions to the strategic goals of a mission-driven organization.
Job Description: Chief Administrative Officer (CAO)
Location: New York, NY
Organization: Postgraduate Center for Mental Health
Reports to: Chief Executive Officer (CEO)
Position Overview:
The Chief Administrative Officer (CAO) will provide strategic leadership and oversight of the
organization’s administrative functions, ensuring alignment with our mission to improve community health and housing access. This role will involve managing operations, compliance, human resources, IT, facilities and RE development while collaborating closely with other executive leaders to enhance organizational effectiveness.
Key Responsibilities:
1. Strategic Leadership:
• Collaborate with the CEO, CPO and CFO and executive team to develop and implement the
organization’s strategic plan.
• Identify and prioritize administrative goals that support organizational mission and values.
2. Operational Management:
• Oversee daily corporation operations, ensuring efficient processes and resource allocation.
• Develop and implement policies and procedures that promote organizational efficiency and
compliance.
3. Information Technology Management
• Oversee IT strategy, infrastructure, security. Ensuring robust support for all organization
technology needs.
• Implement technology solutions to streamline operations and advance security and
accessibility.
• Manage various partnerships with technology vendors and ensure compliance with industry
standards.
4. Human Resources Management:
• Lead human resources initiatives, including recruitment, retention, training, and performance
management.
• Foster a positive organizational culture that values diversity, equity, and inclusion.
5. Facilities and Real Estate Management:
• Participate in RE strategic development including analysis of underwriting, and viability of
RE projects.
• Oversee the maintenance and operation of all organizational facilities, ensuring a safe and
functional environment.
• Develop long-term facilities planning in alignment with organizational growth and needs.
6. Compliance and Risk Management:
• Ensure compliance with federal, state, and local regulations relevant to the organization’s
operations.
• Implement risk management strategies to minimize potential organizational liabilities.
7. Community and Stakeholder Engagement:
• Together with CPO serve as a key representative of the organization in interactions with
community partners, government agencies, and other stakeholders.
• Build and maintain relationships to promote collaboration and support for organizational
initiatives.
• manage acquisition and purchasing as well as vendor selections.
• Oversee and evaluate vendors performance.
• Issue RFP for new vendors when needed and help in the monitoring of new vendors.
Qualifications:
• Education: Master’s degree in Business Administration, Public Administration, or a related
field preferred.
• Experience: Minimum of 7-10 years in a senior administrative role, preferably in a non-profit
or healthcare setting.
Location: 5 days a week in-office (exempt position)
Skills:
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in budgeting and financial management.
• Knowledge of compliance and regulatory issues in the non-profit sector.
• Ability to develop and implement effective policies and procedures.
Personal Attributes:
• Passion for community health and housing issues.
• Commitment to the mission and values of the organization.
• Strong problem-solving and decision-making skills.
• Ability to thrive in a dynamic, fast-paced environment.
• Ability to inspect our buildings, taking stairs to roof top structures.
