What are the responsibilities and job description for the Surgical Scheduler/ASC position at Potomac Urology Surgery Center?
Join our team, as a Surgical Scheduler Specializing in Urology.
At our Surgery Center, you'll join a team of innovative and accomplished providers, surgeons, and clinical care staff. We are looking for a passionate, patient focused individual to join a busy but amazing team where your work makes a real difference!
Responsibilities:
- Liaison to patients; assist with completion of paperwork; create, update, and maintain accurate patient files; update database systems, schedule and confirm appointments as necessary.
- Assist patients regarding surgery dates, book patients for surgery, discuss pre and post-op instructions with patients.
- Communicate with patients surgical pricing and answer questions about payment and financing.
- Handle timely follow-up to prospective, current and past patients.
- Prepare patient charts for surgery and provide caring help instructions to patients before, during and after surgery.
- Collect surgery payments; process financing through financial software programs; maintain monthly and yearly financial reports.
- Ensure all patients, at all times, have a positive experience while in the office or on the phone.
Qualifications:
- Must be patient service focused with the ability to deliver high patient satisfaction.
- Excellent communications skills required, ability to develop relationships with patients to provide a positive experience.
- Ability and confidence to present pricing and financing.
- Urology experience is preferred but not required.
- Proficient with standard office equipment ( fax, phone and desktop) and software (EHR); multi-task comfortably; ability to work with a high degree of professionalism.
- Exemplary organizational skills; willingness to be cross-trained and fill in for other staff members.
- Surgical Scheduling experience is a MUST.
- Being knowledgeable with most Health Care Insurance Companies.
- Bilingual (Spanish) is preferred but not required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Urology
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Medical terminology: 1 year (Required)
- surgery scheduling: 1 year (Required)
- Customer service: 2 years (Preferred)
Ability to Relocate:
- National Harbor, MD 20745: Relocate before starting work (Required)
Work Location: In person
Salary : $20