What are the responsibilities and job description for the Digital Marketplace Manager position at Potpourri Group?
Potpourri Group Inc. (PGI) was founded in 1963 with a single consumer catalog.
Over the years, we have expanded through both internal innovation and strategic acquisitions, evolving into one of America's most successful multi-brand direct-to-consumer merchants. Today, we proudly serve millions of customers annually.
At PGI, we seek individuals with unique talents, skills, and, most importantly, passion. Our team members are enthusiastic professionals who love what they do, arriving each day ready to dive in and contribute. They take initiative, take pride in their work, and are trusted to work independently while embracing teamwork. Collaboration is at our core - employees readily share ideas, offer support, and contribute to a positive, dynamic workplace.
PGI fosters a collaborative, team-oriented culture driven by an entrepreneurial spirit. We encourage creativity, innovation, and out-of-the-box thinking. Great ideas come to life not only in formal meetings but also through brainstorming sessions, casual conversations, and spontaneous discussions. While the workload is demanding, deadlines are tight, and critical projects are always in motion, our team pulls together to make things happen - because we care. At PGI, colleagues become more than co-workers; they become part of a community. For us, this is more than just a job - it's a passion, a purpose, and a career.
Position Overview:
Potpourri Group is seeking a Digital Marketplace Manager to oversee all aspects of our 3PL sales channel. This role requires a strategic thinker with a deep understanding of 3PL algorithms and ecosystem, including Amazon Seller Central, Walmart Marketplace, advertising, inventory management, SEO, new product launches, and fulfillment processes. The ideal candidate will develop and execute strategies to increase sales, enhance brand visibility, drive traffic, manage inventory planning, demand forecasting, and increase conversion rates by creating compelling and optimized listings all while maintaining a pre-defined level of bottom-line profitability.
Key Responsibilities
- Make data-driven decisions, and ensure operational and P&L excellence on the Amazon and Walmart marketplaces
- Explore and implement automated solutions for inventory planning, pricing, and customer service where appropriate
- Ensure compliance with Amazon's policies and guidelines for product listings
- Monitor and report weekly on key performance indicators, including sales, traffic, quality of content, cost management, conversion rate, ROI and overall account health and performance
- Identify new markets to expand into (territorial or new marketplaces like Faire or Ebay)
- Develop strategies to launch new products successfully across marketplaces
- Stay updated with Amazon's ever-changing rules, fees, and terms of service
Requirements
- 5 years of experience working with Amazon Seller Central and/or Walmart Marketplace management tools.
- Knowledge (3-5 years) of keyword data and listing setup on Amazon
- Knowledge (3-5 years) of Amazon policies and appeal processes
- Knowledge (3-5 years) of Amazon promotional and advertising vehicles
- Knowledge (3-5 years) of Fulfillment By Amazon (FBA)
- Solid track record of taking ownership, driving results, and moving with speed to implement new ideas and track results of those improvements
- Strong analytical skills and experience with relevant tools (e.g., Excel, Google Analytics, SQL, etc.)
- Entrepreneurial with confidence to make independent, data-driven decisions
- Inventory planning and forecasting experience
- Effective communicator
- Bachelor's Degree in marketing, business administration or related field, or equivalent combination of education and work experience.
Benefits and Perks
- Full benefits package including Medical, Dental, Vision and 401k with Company Match
- Paid Vacation Time, Sick Time, and Holiday Pay
- Company-paid Life Insurance and Disability Insurance
- Employee Discounts, Hays Perks Program, Employee Assistance Program and Good RX