What are the responsibilities and job description for the Front Desk Receptionist position at Powell Orthodontics, PC?
At Powell Orthodontics, we are committed to providing exceptional orthodontic care in a welcoming and friendly environment. We are seeking a highly motivated and enthusiastic receptionist to join our team and help ensure that each patient has an outstanding experience from the moment they walk through the door. If you’re passionate about customer service, organized, and thrive in a fast-paced setting, we’d love to hear from you!
Responsibilities:
- Greet and check-in patients as they arrive, ensuring a positive and welcoming atmosphere.
- Answer phone calls, respond to emails, and schedule appointments with excellent customer service.
- Manage patient records, ensuring all information is up-to-date and accurate.
- Assist with processing insurance claims, verifying benefits, and explaining financial options to patients.
- Maintain office organization and cleanliness, ensuring the waiting area is inviting and well-stocked.
- Collaborate with the orthodontic team to coordinate patient care and follow-up appointments.
- Handle patient inquiries, offering assistance with scheduling, payments, and any concerns.
Requirements:
- Previous experience in a receptionist or customer service role, food and beverage, and/or retail sales.
- Strong communication and interpersonal skills, with an outgoing positive and friendly demeanor.
- Detail-oriented with the ability to multitask in a busy environment.
- Competent computer skills, able to learn scheduling software.
- Ability to work well both independently and as part of a team.
- Excellent time management and organizational skills.
- A genuine desire to provide exceptional care and service to patients.
Benefits:
- Competitive pay
- 401k benefit
- Paid time off and holidays
- Friendly and supportive team environment
- Opportunities for career growth and development
How to Apply:
If you are passionate about making a difference in the lives of our patients and are eager to join a dedicated team, please send your resume and a cover letter to jointhepowellteam@gmail.com . We look forward to hearing from you!
Powell Orthodontics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Expected hours: 30 – 34 per week
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person