What are the responsibilities and job description for the Key Account Manager position at PPG Industries, Inc?
As a Key Account Manager, you will be servicing and retaining customer accounts within the New England (ME, VT, NH, RI, and Eastern MA) territory as well as driving new sales through assigned stores.
You will focus on expanding both existing business year-over-year, growing customer dedication, and identifying and developing new accounts within the New England market. You will report directly to the Senior Regional Dealer Sales Manager.
Key Responsibilities:
Through customer service excellence, service existing customer accounts assigned to specified territory. Manage relationships with clients in order to understand needs and to identify business opportunities.
Ensure follow-up and response to customer needs in a timely manner.
Facilitate product recommendations, application and performance and color.
Develop account planning strategy to cultivate sales of customers with most growth potential.
Use Client Link sales tool to run accounts, maintain call logs and contact info, run reports, etc.
Work with the PPG credit department to handle customer debt.
Facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies.
Run personal expenses to reduce unnecessary expenditures.
Qualifications:
Two or more years of sales or stores operations experience with proven customer service skills
High School diploma required; additional education would be desirable
Previous coatings experience preferred
Proficient at Microsoft Office Suite and Internet applications
Must possess a valid Driver's License and have maintained a motor vehicle record within acceptable limits as prescribed by PPG
Availability to work and travel within assigned territory 80% of time.
Ability to analyze territory performance reports and develop sales territory business plans.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com. Pay Transparency poster: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf
EEO is the Law Supplement: http://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf
