What are the responsibilities and job description for the Patient Scheduler position at Prairie Lakes Healthcare System?
WORKPLACE DETAILS
Join our team and see why Prairie Lakes Healthcare System continues to be named a Top Rural and Community Hospital year after year. Be a part of our mission to make a positive difference in the health of the patients and communities we serve by delivering accessible, high-quality, affordable, and compassionate healthcare. Prairie Lakes Healthcare System is an independent, non-profit rural healthcare system serving 10 counties in northeastern South Dakota and west-central Minnesota.
POSITION SUMMARY
Has direct contact with patients, answers telephones, schedules tests, procedures, and referrals. Provides general assistance for physically ill patients and interacts with medical providers.
RESPONSIBILITIES
- Greets patients and visitors; verifies patient's birthdate, name, address, and phone number. Answers telephones, screens, and transfers calls, and takes messages for department staff.
- Schedules or reschedules patients and procedures for all providers, ancillary, and outreach services utilizing computer menu-driven software. Coordinate referral appointments for patients and provide appointment cards for departing patients.
- Provides instruction sheets to patients explaining tests and procedures and gives prescribed test kits. Enter lab and procedure orders into the EMR.
- Orders medical records charts for callbacks and nurse treatments via computer operations. Enters "failed" appointments into the computer upon nursing requests.
- Other duties may be assigned.
JOB SPECIFICATIONS
Education and/or Experience
High school diploma or general education degree (GED); or equivalent combination of education and experience. Six months prior hospital/medical or general office experience is required. Previous patient registration and computer experience are desirable.
BENEFITS
Prairie Lakes Healthcare System offers comprehensive benefits for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 403(b)-retirement plan, and generous paid time off to maintain a healthy home-work balance.
Additional benefits for those qualifying include:
Additional benefits for those qualifying include:
- Flexible Spending Account
- Roth IRA retirement plan
- Employee Assistance Program for mental health
- Education Loan Program
- Community discounts including the Prairie Lakes Wellness Center
Prairie Lakes Healthcare System has a Drug Free Workplace Policy. An accepted offer will require a pre-employment background screening and reference check as a condition of employment.
