Demo

Customer Service (Inside Sales)

Pratt Industries
Wapakoneta, OH Remote Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 5/17/2025

Join Our Mission at Pratt Industries - Wapakoneta Corrugating

At Pratt Industries, our Customer Service Representatives are at the heart of our mission to deliver sustainable packaging solutions. Your work will create ripple effects that push our company vision of innovation and environmental responsibility forward. As part of the Wapakoneta Corrugator team, your empathy for customer needs will ensure that we not only meet but exceed expectations in service.

Step Inside Our World

Become part of a dynamic team where the echo of a single order transforms into a wave of global impact. Dive into the intriguing complexities of a team that designs its operations around ingenuity and dedication. You will be the champion of customer service, the pivotal point between understanding and delivery.

Contributions Expected
Rewards You Will Receive

  • Manage and process customer orders with precision

  • Address inquiries and resolve complaints

  • Collaborate with sales and production teams

  • Ensure timely billing and order confirmation

  • Uphold company policies and sustainability standards
  • A supportive environment dedicated to growth

  • Opportunities to influence and streamline processes

  • Access to cutting-edge technology and methodologies

  • Engagements that foster professional development

  • Be part of a team committed to sustainability

  • As a Customer Service Representative, your role is pivotal. You will:

    • Facilitate seamless order processing and coordination
    • Handle communications with clarity and urgency
    • Maintain accurate customer files and records
    • Collaborate to align production with customer needs
    • Leverage data analysis to manage inventory effectively

    What you'll bring:

    • High school diploma or GED
    • Experience in a manufacturing or related environment
    • Strong computer data-entry skills
    • Proficiency in mathematical computations
    • Exceptional problem-solving and communication abilities

    Your Path to Impact

    If you are ready to contribute your skills to a purpose-driven company, eager to advance sustainable solutions through exceptional customer service, we invite you to apply. Embark on a journey where your efforts align with our mission, and together, let's make a difference.

    Requirements:

    Unpack your Career

    We innovate to create packaging solutions that protect and deliver the products people need.
    It's what we do.

    Doing it in a sustainable, responsible way.
    That's who we are.

    Our entrepreneurial spirit and focus on doing the right thing has always guided us, and we're seeking visionaries and innovators to design, manufacture, sell, and transport our packaging at Pratt Industries.

    Feel what it's like to make a lasting contribution to the environment, and build a future with the Pratt team.

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