Commercial insurance customer service representative- CSR

Commercial insurance customer service representative- CSR

Are you looking for an opportunity to grow with a startup insurance agency?

We are seeking a dynamic, enthusiastic and experienced Commercial Insurance Customer Service Representative to join our team and play a key role building our business.

Whether you’re looking for part-time or full-time, we have a place for you!

Why Join Us?

* Be part of an exciting startup with long-term growth opportunities

* Competitive pay and flexible work options

* Supportive and dynamic team environment

Job Summary

As a Commercial Insurance Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience.

Responsibilities

-         creating insurance applications and policies

-         advising potential clients on coverage

-         issuing quotes, and converting them into new policies.

-         resolve billing issues,

-         change policies, and make policy recommendations.

-         follow up with customers on coverage renewals

-         answering incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries

-         verify new customers’ coverage and present policyholders with proof of insurance paperwork

-         keep track of and follow up on all customer inquiries

Job requirements

-         Minimum 1-3 years’ Commercial Insurance Experience (P&C license is a plus)

-         Adequate technical knowledge of commercial lines coverage 

-         Excellent communication skills, written & verbal

-         Organized, structured, punctual,l and detail-oriented

-         Ability to work independently and collaboratively

Schedule: Part-time & full-time positions available

Apply Now: https://cpapai.com/career or send your resume by email

Job Types: Full-time, Part-time

Pay: $19.36 - $20.66 per hour

Expected hours: 20 – 40 per week

Work Location: In person @ Cifton New Jersey Office