What are the responsibilities and job description for the Fan Experience Coordinator position at Premier Lacrosse League PLL?
Fan Experience Coordinator
Start Date - February 5th
End Date - October 3rd
Location - Open to Los Angeles, NYC, or Remote; must live close to a major airport
Pay - $16
*Seasonal Hourly Role
The Premier Lacrosse League (PLL) is seeking a Fan Experience Coordinator to support on-site experiential and partnership activation operations with an emphasis on the PLL’s Premier Zone space. The Premier Zone powered by Ticketmaster is the PLL’s version of a “Fan Fest'' where fans attending event weekends can engage with the league and its partner brands prior to attending the lacrosse games. The Premier Zone is a PLL staple experience, typically set-up adjacent to or within our event stadiums.
Join the Premier Lacrosse League to create unforgettable experiences for fans and partners! Apply today.
Role Specifics:
- General Qualifications
- Passion for lacrosse and the PLL
- Carries themselves with a constant positive attitude / energy and willing to grind
- Strong organizational and communication skills (in-person and digital).
- Experience working in a team and being a team leader
- Ability to think and adapt on the fly and make quick decisions
- Willing and able to work nights/weekends and travel to the Championship Series event all regular season event weekends
- Physically capable of lifting 50 lbs and standing for extended periods (8-12 hours)
- Pre-Season
- Collaborate with stadiums, venues, and the operations/logistics agency to plan the Premier Zone strategy.
- Work with Operations (Ops) and Business Development (BD) teams to design and update weekly Premier Zone CAD layouts.
- Build and coordinate experiential activations, including fan experience elements and partner spaces.
- Source local vendors and activations (e.g., food trucks, musicians) for home market weekends.
- Create and manage equipment inventory and tracking processes.
- Hire and train seasonal Brand Ambassadors (BAs):
- Review applications, conduct interviews, and onboard selected candidates.
- In-Season
- Weekly Pre-Event Planning
- Coordinate with venues and ensure logistics (space, equipment, signage) are in place.
- Update fan distribution information and briefing decks.
- Provide schedules and assignments for the on-site team.
- Oversee and execute weekly signage printing
- Game Day
- Manage the Premier Zone setup, execution, and breakdown.
- Liaise between PLL departments, PRYZ (operating agency), and on-site staff.
- Serve as the main PLL point of contact for the Premier Zone
- Oversee Brand Ambassadors and ensure smooth on-site operations.
- Weekly Pre-Event Planning
- Post-Season
- Conduct performance tracking and market analysis
- Reconcile budgets and update equipment inventory.
- Maintain vendor relationships.
- Other Elements
- Assists with other League activations/events (ie. All-Star Game Skills Challenge Party, Street Lacrosse, etc.)
- Assist with additional tasks as assigned.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Salary : $16
