What are the responsibilities and job description for the Dispatcher position at Premier Last Mile?
Company Description
Embedded in our foundation is an unwavering commitment to provide the best customer service in the industry. Premier Last Mile delivers first-class, innovative delivery solutions to enhance the customer experience and service levels in any market.
Role Description
This is a full-time on-site role located in Phoenix, AZ for a Dispatcher. The Dispatcher will be responsible for coordinating, scheduling, and dispatching deliveries, ensuring timely and efficient service. The role involves monitoring delivery progress, resolving issues, and communicating effectively with drivers and customers.
Qualifications
- Strong organizational and time-management skills
- Excellent communication and problem-solving abilities
- Detail-oriented and ability to work in a fast-paced environment
- Experience in logistics, transportation, or customer service
- Knowledge of geographic locations and route optimization
- Ability to adapt to changing situations and prioritize tasks
- Proficiency in using dispatch software or systems
- High school diploma or equivalent required; additional certifications a plus
