On-Site Compliance Coordinator

Premier Management Company (www.PremierManagementNC.com) is seeking a Compliance Coordinator for a large-scale community. The Compliance Coordinator works daily at the onsite office at a large-scale community and serves as the primary lead for governing document enforcement. The successful candidate must have a positive and conscientious attitude, a strong business acumen, take initiative, be well organized and have a passion for resident engagement.

COMPANY DESCRIPTION

We maintain a close and personal, small business working environment with fun and exciting team building / social events routinely held. Our goal is to provide a thriving and rewarding work environment for each of our team members. Our continued growth and success require us to seek out long term, qualified candidates to add to our team of professionals.

• Locally owned and operated
• Casual and Relaxed Office Atmosphere
• Weekends, holidays, and generous paid time off (some weekend work)
• 401K with matching and end of year profit sharing
• Health Insurance Offerings
• Internal training and mentor provided
• Exemplary technology and standards

Job Overview

The Compliance Coordinator (CC) is responsible for overseeing the compliance of the Association's Governing Documents, including the Articles of Incorporation, Declaration of Covenants, Conditions, and Restrictions, and Rules and Regulations. This includes conducting regular property inspections to ensure adherence to these documents and addressing any concerns submitted by property owners.

In addition, the CC manages the Design Review Committee (DRC) process, reviewing architectural submittals to ensure projects align with the Association's Design Review Guidelines. Serving as the primary point of contact for homeowners, the CC acts as a liaison between property owners and the DRC, guiding them through the review process and ensuring compliance at every stage.

Job Responsibilities

Compliance:

• Develop and maintain a working knowledge of the Association’s Governing Documents: Articles of Incorporation, Declaration of Covenants, Restrictions and Easements, Rules and Regulations and the Architectural / Landscaping Standards as well as standards set forth by the Design Review Committee.
• Conduct regular inspections of property owner lots/homes for the purpose of identifying violations of Governing Documents.
• Initiate and complete the violation process, according to the approved violation procedures, for all violations to ensure compliance by property owners.
• Work with property owners to provide guidance regarding plans of corrective action to achieve goal of compliance.
• Prepare information packets for all respective Board Members or Committee Members along with a summary of events and supporting documents ahead of any violation hearings.
• Communicate hearing results to property owners and arrange the imposition of fines per the board’s decision.

Design Review:

• Reviewing all DRC applications to ensure accuracy, meet with property owners as needed, inputting all DRC applications into applicable system, and confirm DRC fees have been received.
• Create agenda for all DRC meetings, record and produce meeting minutes.
• Act as liaison between DRC and property owners.
• Issue decision letters, communicate with Property Owners on the status of their application as well as answering all questions related to DRC policies and procedures.
• Perform final inspection of project once completed to ensure project was completed as approved.
• Lead monthly DRC seminar overviewing the DRC process for homeowners to promote education.
• Make recommendations for process improvements.

Other Responsibilities:

• Assist Community Manager with vendor management, board meeting packet and manager’s report preparation, and facilities management.
• Cross train on administrative duties as required to include but not limited to:
• Community App Management.
• Amenity Access Setup for Property Owners.
• New Property Owner Orientations.
• Prepare and send weekly property owner communications and quarterly newsletters.

Skills & Qualifications:

• Strong written and verbal communication skills.
• Proficient with MS Word, MS Excel, Outlook, and other basic office applications.
• Valid driver’s license and reliable transportation.
• Property and/or community association management experience is preferred.
• College education is required.
• Must be a team player who works well with others.
• Great time management skills and ability to multi-task each day.
• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze and interpret technical procedures, regulations, or documents with a similar degree of complexity.
• Strong interpersonal skills.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Professional development assistance
• Referral program

Schedule:

• 8 hour shift

Work Location: In person

Salary : $45,000 - $55,000