What are the responsibilities and job description for the Information Technology System Administrator position at Prescient Solutions?
Prescient Solutions is an award-winning, Chicagoland-based Managed IT Services Partner. A 2024 winner of Inc. Magazine's Best Workplaces, we have been providing CIO-level advisory support and on-site IT services for more than 27 years.
We are looking for a dynamic IT Systems Engineer (Administrator) who shares our commitment and believes in the value of communication and client interaction. As an IT Systems Engineer / Administrator, you will:
- Establish, Maintain, and Provide the engineering direction needed to connect and configure Microsoft servers on enterprise networks;
- Work cross-functionally across several clients' enterprises between technology and the rest of their business to design and implement large scale solutions; and
- Implement Prescient Solutions' best practices.
IT Systems Engineer Essential Duties and Responsibilities
- Supports both operational and engineering functions at multiple client accounts concurrently;
- Evaluates customer generated requirements and works with the clients to ensure the implementation meets the clients' needs;
- Works with technicians and engineering groups at both Prescient Solutions and at the client locations to troubleshoot and resolve issues as required;
- Prepares operational and technical documentation;
- Troubleshoots and maintains clients' IT infrastructures 24/7; and
- Performs other duties and assists with special projects as needed.
IT Systems Engineer Requirements
- Technical expertise, including proficiency in Microsoft Server operating systems, Office 365, Active Directory and Microsoft Exchange Server; mastery of Microsoft Desktop Operating Systems;
- Knowledge of system security;
- Proficient with networking; and
- Willing to work on-site.
