What are the responsibilities and job description for the Administrative Assistant position at Prestige Foot and Ankle Center?
Job Overview
Company is seeking a responsible, personable, highly organized, detail oriented individual to serve as an Administrative Assistant for a private practice.
Performs scheduling, registration and medical record duties to support practice operations. Schedules and cancels patient appointments.
Registers patients, verifies data and assists with completing forms. Obtains and updates demographic, billing and third party coverage information.
Answers and screens incoming telephone calls, takes accurate and thorough messages. Promptly triages emergency telephone calls. Schedules procedures. Instructs patients and families regarding preparation for procedure and post procedure needs. Listens courteously and responds to patient questions, concerns, and or refers to the appropriate individual. Presents statements to patients following their visits. Collects office visit fees from patients.
Arranges referrals and completes required referral paperwork. Keeps work and waiting areas neat and organized. Sorts, stamps and distributes incoming mail and prepares outgoing mail. Calls patients to remind them of appointments, calls about test results as directed by the physician, may also schedule testing. Follows up on missed appointments. Prefer medical terminology, an understanding of third party reimbursement requirements, CPT and ICD-10 coding.
Analytical and problem solving skills with the ability to multi-task & prioritize in a fast paced environment
Articulate communicator - verbal & written
Positive, self-motivated, team player
Responsibilities
- Perform general administrative duties, including data entry and office management tasks.
- Maintain organized filing systems, both electronic and physical, to ensure easy access to information.
- Provide patient support by responding to inquiries and assisting with various requests.
- Assist in proofreading documents for accuracy and clarity before distribution.
- Coordinate schedules, meetings, and appointments for team members as needed.
- Utilize computer software to fax, email and input data.
Qualifications
- Proven experience in an administrative role with strong organizational skills.
- Proficiency in data entry with attention to detail.
- Excellent computer literacy, including familiarity with office software such as Microsoft Office Suite or similar applications.
- Strong customer service orientation with the ability to handle inquiries professionally.
- Experience in proofreading and editing documents is desirable.
- Ability to work independently while also being a collaborative team player.
Join us in this exciting opportunity where your contributions will make a significant impact on our team's success!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18