Medical Assistant - Korean Speaking

RESPONSIBILITIES

• Monitors schedule and organizes patient flow for physician office visits or in-office procedures
• Accompanies patients to exam room, triages, collects patient history, and provides physical assessments as delegated by the physicians
• Schedules and obtains results for testing, procedures, and other services as ordered by the physician; interprets and accurately communicates results to physicians and patients as necessary
• Performs or assists physician with in-office ancillary services, procedures, and specialty services
• Manages patient charts to ensure clinical information is complete, including scanning forms into the EMR in a timely manner
• Prepares charts in the EMR prior to the physician visit according to practice process
• Has knowledge of drug uses and dosage requirements; ensures sample medications are up to date
• Enters requests for prescription refills into the EMR
• Performs upkeep for exam rooms with regards to sterilization and infection control, supplies, and equipment
• Accurately provides or counsels patients and/or relatives with pertinent information regarding medical treatment or procedures
• Answers emails and voicemails and returns patient calls in a timely and efficient manner
• Completes requests for information from other staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
• Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
• Participates in staff meetings as directed by the Practice Manager
• Cross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or other duties as directed by the Practice Manager
• Performs any other duties and/or special projects as assigned

REQUIRED EDUCATION, SKILLS & EXPERIENCE

• Current Certified or Registered Medical Assistant, or equivalent experience required;
• CPR certification preferred; 2-3 years of specialty clinical experience, gastroenterology experience preferred. Medical Assistant must be computer literate and able to operate various healthcare systems and multiple Microsoft Office applications.
• Provide a high level of customer service at all times
• The ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
• Displays a professional outgoing warm and helpful attitude
• Possesses compassion for dealing with people who are ill and need help
• Plan, prioritize, and complete multiple tasks as delegated
• Work under pressure; assess, respond to, and communicate issues in a timely manner
• Communicate clearly with patients and coworkers through the telephone, email, EMR messaging, and in-person
• Interpret and apply clinical and non-clinical policies and procedures
• Be reliable, punctual, and able to work independently

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Medical specialties:

• Gastroenterology

Schedule:

• 5x8
• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person
• Outpatient

Experience:

• specialty clinic: 2 years (Required)
• medical assistant: 3 years (Required)

Language:

• Korean (Required)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: One location

Salary : $20 - $22