What are the responsibilities and job description for the Bilingual administrative position at PrideStaff?
Shift / Hours : Monday - Friday (Temp), First Shift, 8 : 00 AM to 5 : 00 PM
Pay Rate : $18.00 / hr
Location : Elkridge , MD
We are excited to share a new opportunity! PrideStaff, a nationally recognized staffing company, has been given an opportunity to assist a bona fide top employer in this market! Are you working, but looking to explore?
Are you needing a new career opportunity?
Bilingual Customer Service Representative job duties :
- Order processing
- Handle inbound and outbound calls
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Respond promptly to customer inquiries.
- Communicate with customers through various channels.
- Acknowledge and resolve customer complaints.
- Know our products inside and out so that you can answer questions.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with colleagues as necessary.
- Provide feedback on the efficiency of the customer service process.
- Ability to work well individually as well as in a team environment
- Satisfactory communication skills
- Excellent customer service skills
- Ability to multi-task
- Must speak fluent Spanish
- Organizational skills
- Self-motivated
- MUST have reliable transportation
- MUST have experience with a company dealing with B2B
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers and order management software.
- Experience working in customer support.
- Experience working directly with a warehouse to fulfill order a plus Benefits of working with PrideStaff :
- Medical, Rx, and Wellness Benefits
- Dental and Vision Plan Options
- Short-term Disability
- 401(k) Retirement Plan
- Holiday Pay
Join Us. PrideStaff Company Overview
PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way.
Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country.
Our Recruiters will help guide you with career tools and resources.
Compensation / Pay Rate (Up to) : $18.00 - $18.00 Per Hour
Last updated : 2024-11-22
Salary : $18
