What are the responsibilities and job description for the Community Outreach Representative position at Prime Rise Business Solutions?
We are currently looking for enthusiastic and dedicated Community Outreach Representatives to join our Fresno office. Our client is committed to expanding their telecommunication program, which aims to provide local communities with affordable and accessible communication tools, helping people stay connected with their families, job opportunities, and each other. The primary responsibility of the Community Outreach Representative is to engage with potential prospects, qualify them, and guide them through the sign-up process for these essential services.
In this role, you will work directly with community members, educating them about the value and benefits of our client’s products, ensuring they meet the eligibility criteria, and providing ongoing support throughout the enrollment process. You will play a vital role in fostering relationships, driving excitement, and contributing to a positive community experience. This is an excellent opportunity for individuals who are passionate about making a meaningful impact and want to contribute to the growth of the company and the well-being of the local community.
Community Outreach Representative Responsibilities:
- Engage with prospective enrollees in the local community, educating them about the telecommunication services and assisting them through the qualification and sign-up process.
- Qualify potential customers by determining their eligibility for specialized communication products.
- Generate leads through self-initiated outreach, creating a robust referral pipeline.
- Collaborate with fellow team members and customer service representatives to streamline outreach efforts and share best practices.
- Ensure an exceptional customer experience throughout the sign-up process, offering continued support after enrollment.
- Contribute to a positive, team-oriented work environment by maintaining professional and friendly relationships with colleagues, management, and clients.
Community Outreach Representative Qualifications:
- At least 1-2 years of customer service, sales, community outreach, or similar experience.
- High emotional intelligence with excellent communication skills, both verbal and written.
- Professional, reliable, and personable demeanor.
- Strong organizational skills, attention to detail, and the ability to manage time effectively in a fast-paced environment.
Salary : $45,000 - $55,000