What are the responsibilities and job description for the Operations Manager position at Pritchard Industries?
Pritchard Industries is seeking an Operations Manager based in Tallahassee, FL. This dynamic, hands-on, manager will be an integral member of the leadership team; and will be directly responsible for leading commercial cleaning operations, while ensuring that service commitments are fully met. With customers located throughout greater area, this position is responsible for overseeing the scheduling of service, training and performance management of staff, and in meeting all operational expectations. This position is also responsible for managing corporate expenses related to customer deliveries and customer expectations. This position will report to the Director of Operations North Florida.
Responsibilities:
- Principal Responsibilities:
- Meet or Exceed Customer Expectations
- Regularly scheduled account visits to ensure quality levels
- Establish inspection schedule and perform daily inspections day and evenings
- Understanding of contractually required cleaning specifications and frequencies
- Scheduling and monitoring of periodic tasks
- Monitoring compliance with Pritchard required safety guidelines
- Coordination of training and maintaining training records
- Respond to all customer requests, complaints, and questions
- Monitor consumable and chemical supply inventories in all accounts
- Maintain good working relationships with distribution and manufacturing partners
- Continually improve industry knowledge
- Attend bid meetings
- Prepare and submit work order calculations and documentation
- Submit weekly operations reports
Qualifications:
- Three (3) years progressive in facilities/custodial operations management and a working knowledge of the cleaning service industry.
- Strong communication skills both verbally and written ability to communicate effectively with building owners, senior management staff, clients, vendors and staff.
- Effective problem solving, leadership, organizational and planning skills.
- Strong business development experience, skills and ideas.
Benefits
- Health insurance
- Paid time off
- Dental insurance
- 401(k)
- Vision insurance
- Car allowance
- Cell phone and laptop provided
Pay: $45,000.00 - $52,000.00 per year
EEO Notice:
Pritchard Industries is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, ethnicity, gender; gender identity, sexual orientation, pregnancy, childbirth or related medical condition, age, disability, or handicap, servicemember status, relationship or association with a protected veteran, and any other category protected by Federal, state, or local law.
Salary : $45,000 - $52,000
