Human Resources Generalist

Position Overview

We are seeking an experienced Human Resources Generalist to support a high-net-worth family in all HR matters related to running their households and managing domestic staff. Staff is located across various properties, in different locations across New York City, Dutchess County, Westchester, Eastern Long Island, and maritime employees, necessitating flexibility and readiness to work from different locations with NYC serving as homebase.

This role is crucial in maintaining smooth household operations by building strong relationships with domestic staff, ensuring compliance with labor laws, and providing strategic HR guidance to support the families’ needs.

The position will provide specialized HR services that may vary from household to household. The goal is to put in place best practices and procedures as it relates to domestic household employees. This role will report to the HR Manager.

Major Responsibilities:

Recruitment:

• Manage the recruitment process for domestic staff including personal assistants, butlers, chefs, housekeepers and etc.
• Maintain relationships with recruitment firms specializing in domestic talent, negotiate fees and review all contracts.
• Screen, interview, and select candidates aligned with the families’ preferences and requirements.
• Negotiate offers and prepare all employment related documents.

Onboarding & Offboarding:

• Facilitate the onboarding process for new employees, including background investigations, offer letters, benefits, coordinating first day and training opportunities, maintaining accurate employee files for all staff.
• Prepare separation agreements and notify appropriate benefits and 401k providers, and update HRIS and payroll.

Payroll:

• Processing/review payroll for domestic and international household entities.

Compliance:

• Stay updated on labor laws and regulations relevant to household employment.
• Ensure HR compliance with all relevant laws and regulations in hiring, terminations, and other HR practices (ie: 5500 filings, time and attendance, employee folders, 401k,etc.)

Benefits & Compensation:

• Assist in managing employee benefits and compensation programs, including health insurance, retirement plans and salary adjustments.
• Includes annual benefits renewal negotiations, sourcing alternative competitive plans, and maintaining proper plan documents.
• Review and process monthly invoices related to benefits and ad hoc expenses.

Employee Relations:

• Develop and maintain positive relationships with all domestic staff.
• Act as a point of contact for employees to address inquires, concerns, provide guidance on HR policies and procedures, facilitate disciplinary matters, grievances, conflict resolution, and terminations.
• Implement policies and procedures to ensure fair treatment and compliance with employment laws.

Training and Development:

• Design and implement training programs to enhance staff skills and performance.
• Coordinate yearly training as required by law.
• Provide ongoing coaching and feedback to domestic staff members.

Household Administrative Support:

• Collaborate with other household managers and administrators to coordinate activities and ensure seamless operations.
• Ad-hoc projects.

Strategic HR Consulting:

• Advise families on HR-related matters including organizational structure, defining roles and responsibilities, staffing levels, and succession planning.
• Maintain strong industry contacts that specialize in family/domestic office support across recruiting vendors, benefits providers, and peers in similar positions at other family offices.

Requirements

• Flexibility to work from various household locations across NY City and Eastern Long Island predominantly.
• A minimum of 5 years of Human Resources Generalist experience, with some experience working with domestic staff;
• Previous experience supporting high-net-worth families is a plus
• Ability to handle sensitive and confidential information with discretion
• Familiarity with Workday (HRIS system) OSV (Payroll) and Greenhouse (Applicant Tracking System) is a plus
• Meticulous attention to detail, with effective communication, follow-up, and follow through, 24/7 mentality

Base Salary Range

We anticipate the base salary for this role will be in the range of $125,000 – 150,000.