Mail Clerk

Title: Physical Mail Processing

Anticipated Start Date: 04/08/2024

Location: Chicago, IL

Duration: 6 Months (Temp to Hire)

Pay Rate: $17.00 to $19.00

Hours: M-F 8:30 AM to 5:00 PM CT

Analyst I – Specialty Services

Responsibilities:

The primary objective of the Analyst I – Specialty Services position is to contribute to a team that produces “raves” through their ongoing service and support for a broad range of clients across multiple specialized functional areas.

Specialty Services includes Verification services (dependents, life events, state waivers) Evidence of Insurability, QMCSO, COBRA, Billing. The Analyst I will have accountability for an area within this scope. This position is for: MISC COE - Physical Mail Processing

This position requires on-site work at our office at 500 W. Monroe in Chicago, IL. The role is on-site every day, Monday through Friday.

Specific responsibilities include the following:

· Processing mail and email documents including scanning, printing, shredding, logging receipt, and indexing

All team members are required to:

· Manage deliverables independently and contribute to the health of overall book of clients by delivering outstanding service

· Adhere to procedures and seek clarification when necessary

· Communicate risks and status of deliverables proactively

· Back up fellow Analysts during absences

· Adhere to processes and adapt to new procedures as they evolve

Qualifications/Experience/Skills/Other Requirements:

· 1 years of work experience, which can include summer jobs, internships

· Familiarity with Excel and other Microsoft Office products

· Focus and time management skills to complete tasks timely

· Strong customer service orientation

· Excellent verbal and written communication skills

· Willingness to work overtime on occasion, with prior approval

· Must be able to lift up to 50 pounds

Job Types: Full-time, Contract, Temp-to-hire

Salary: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• mail processing: 2 years (Preferred)
• clerical: 2 years (Preferred)

Work Location: On the road

Salary : $18 - $19