IT Project Coordinator (Support H1B)

IT Project Coordinator

ProDirect Laboratory

PRODIRECT Dental Lab is known for providing our dentists with the resources and experience of a national dental lab with the personalized service of local boutique labs. We are a global organization with over 35 years of experience in providing world class service and products to our customers.

Let's redefine excellence, together.

Job description

Position Highlights:

We are rapidly expanding our US team and are seeking a dedicated, enthusiastic, and self-motivated IT Project Coordinator to join our Project Management department. Are you passionate about improving IT systems and building new efficient software workflows? As a key player in Project Management, you’ll have the opportunity to showcase your expertise in optimizing technological infrastructure and ensuring smooth operations for our growing team. Join us to make a meaningful impact by providing top-notch IT knowledge and experience to our organization.

About us:

Mission Statement: To promote prosperity in the lives of both doctors and patients of present and future generations by pushing industry boundaries and upholding our customer driven commitment to excellence.

Office Based:

ProDirect Dental Laboratory

160 Chubb Avenue,

Lyndhurst, NJ 07107

Key Responsibilities:

· Oversee the configuration and maintenance of systems and applications, including Microsoft 365, 8x8, Heymarket, and our enterprise dental lab software

· Provide support to teams for all IT-related issues, including hardware, software, and network problems

· Assist staff with the setup and troubleshooting of computers, printers, phones, peripherals, and other devices

· Liaise with external third-party technical support providers to minimize downtime

· Maintain a helpdesk system to track and document requests and resolutions

· Maintain an up-to-date inventory of all IT equipment and software assets

· Assist with planning and implementing new hardware and software solutions

· Create and maintain office guides and FAQs for hardware and software usage

· Promote awareness of IT company policies and procedures

Qualifications:

· Bachelor’s or equivalent degree in IT, Computer Science, or related field

· 1-3 years of experience in IT support, project coordination, or related role

· Excellent communication skills with users of all technical levels

· Ability to manage multiple tasks in a fast-paced team environment

· Strong attention to detail and self-driven organizational skills

· Troubleshooting skills with the ability to diagnose and resolve issues efficiently

· Proficiency with common business software (e.g., Microsoft 365)

Join our dynamic team and bring your IT expertise to a fast-paced environment. Use your skills to ensure smooth operations and enhance our technology infrastructure. Take the next step in your career and apply today!

Job Type: Full-time

Salary:

• Starting annual salary of $60,000 with an annual performance bonus
• Supporting H1B

Benefits:

• 401(k) 3% corporate match
• Dental/Health/Vision insurance
• Vacation and Holidays
• Career advancement opportunities

Work Location:

ProDirect Dental Laboratory

160 Chubb Avenue,

Lyndhurst, NJ 07107

Job Type: Full-time

Pay: From $60,000.00 per year

Supporting H1B

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Compensation Package:

• Bonus opportunities
• Performance bonus

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person