What are the responsibilities and job description for the Customer Service position at Professional Search Network?
Customer Service Representative | Temp-to-Hire
Fully On-Site | Mahwah, NJ area
Monday - Friday | 8am to 5pm while training, then 9pm to 6pm after training is complete
Job Responsibilities:
- Answer inbound phone calls in a timely professional manner
- Effectively develop rapport to establish potential client relationships
- Timely follow up at Sales Representatives request or customer request
- Effective and professional communication with customers and Sales Force
- Professionally and effectively solve customer immediate problems
- Professionally and effectively answer incoming E-Commerce Chats from customers
- Professionally and effectively answer incoming texts from the sales force
- Other additional tasks as needed
- Must be proficient with Microsoft Office (Outlook, Excel, Word) and Internet savvy.
- SAP experience is a plus
Job Types: Full-time, Temporary
Pay: $17.00 - $19.00 per hour
Shift:
- Day shift
Application Question(s):
- This is a temp-to-hire position. Are you open to opportunities like this?
- Are you presently employed?
- Do you have any customer service experience in an office environment (not retail)?
- The hours will be Monday through Friday from 9am to 6pm (8am to 5pm while training). Are you available to work this schedule?
Work Location: In person
Salary : $17 - $19
