What are the responsibilities and job description for the Customer Service Specialist Role position at Progress Rail?
Key Responsibilities
- Processes and moves production and other materials into and out of storage, production and other locations to support the flow of production following standard work instructions;
- Monitors work in process;
- Enters sales orders into an ERP system;
- Communicates status of parts and materials using automated systems and manual reporting methods to insure parts availability;
- Identifies and solves problems or discrepancies of limited scope with parts and materials using established procedures or processes;
- Covers key logistics responsibilities as assigned by the supervisor including scheduling, tracking, expediting and resolving issues related to inventory, shipping and receiving, purchasing and materials management.