What are the responsibilities and job description for the IT Support Tech (Entry Level) position at Prophylaxis HealthCare?
Company Overview
Axis HealthCare is a family-owned and operated care facility dedicated to providing quality healthcare services to the Tulsa community for over a decade. Our mission is to treat the whole patient—body, mind, and spirit—embodying our motto, 'Prescribing more than medicine'.
Summary
We are seeking an Entry Level Tech Support professional to join our team at Axis HealthCare. This role is essential in ensuring that our staff and patients have reliable access to technology and support, contributing to our commitment to quality care.
Responsibilities
- Provide technical support for software and hardware issues encountered by staff and patients.
- Assist in troubleshooting mobile devices and ensure they are functioning properly.
- Maintain and support Windows-based systems, ensuring optimal performance.
- Conduct basic network troubleshooting, including TCP/IP issues.
- Document all support requests and resolutions in the ticketing system.
Qualifications
- Basic knowledge of IT support principles and practices.
- Familiarity with software troubleshooting techniques.
- Experience with mobile devices and their operating systems.
- Understanding of Windows environments and basic computer hardware components.
- Strong communication skills for effective interaction with staff and patients.
- Ability to work collaboratively within a team-oriented environment.
If you are eager to start your career in tech support within a compassionate healthcare setting, we invite you to apply today and become part of our dedicated team at Axis HealthCare!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $20
