Inside Contractor Sales (Installation Supplies)

Now Hiring: ProShop Sales Specialist
Base salary $40k-$50k plus monthly bonus plan; $55-6$65K first-year total
As a member of our inside sales team, you will be promoting and generating sales of building material supplies (flooring, kitchen & bath, decking, railing siding, windows & doors, installation supplies, etc.) from our Cheektowaga NY location while providing superior customer service. When you succeed here at ProSource we all succeed. We work as a team in a professional atmosphere to provide exceptional service to our members, while “living the brand”, ProSource!
Our staff is goal-oriented, knowledgeable in relation to the products being offered, and eager to learn. While attention to detail and exceptional customer service skills are a must, you should be driven by sales, have a great work ethic, and be able to manage your time well, all while taking ownership and supporting the company vision

Essential Functions:

• Answers customer inquiries via phone and walk-in business, concerning price, qualifying product needs, and partnering with vendors for support.
• Enter sales data into the computer and research information for customers using the computer system.
• Accurately completes all required paperwork on a timely basis.
• Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting-related procedures.
• Keeps product knowledge current to evolving manufacturing supply.
• Develop meaningful customer relationships to encourage loyalty and increase sales in additional categories.
• Follow up with members to further the sales process
• Make outgoing calls to educate our customers on current promotions
• Understand and demonstrate the product(s) or service to the customer
• Meet sales goals and objectives set by leadership
• Improve sales skills to increase sales success rates
• Document sales, quotes, or other business-requested information in point of sale and Customer Relationship Management (CRM) platforms
• Participate in proactive team efforts to achieve departmental and company goals.
• Participate in the physical inventory and perform other duties as assigned
• Provide leadership to others through example and sharing of knowledge and skills.

Qualifications:

• Associate’s degree with one to two years related experience and/or training; or High School Diploma or GED equivalent with three to five years of experience.
• Proficient personal computer skills including keyboarding, Email, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
• Must have a minimum of 2-3 years in a customer-facing role