Dining Room Manager for New Lakeside Resort Restaurant

Job Description:

A year-round retreat comprised of 49 modern cabins, a pool house, saunas, a boat launch, and the Cliff House. It is situated on 30 acres along the edges of Prospect Lake in Egremont, in the Berkshire Mountains.

Purpose of Position:

This role requires a hands-on leader who can train, mentor, and inspire a team while maintaining the highest standards of hospitality and efficiency.

Essential Job Functions/Core Responsibilities:

• Leadership & Team Development:
• Develop and uphold daily pre-shift meetings that review details about daily service and include ongoing educational components
• Manage staff throughout shifts, providing feedback, positive reinforcement, and addressing performance issues
• Develop a cohesive, high-performing team by fostering collaboration, accountability, and continuous improvement
• Guest Experience:
• Promote excellence by providing superior service to each guest and setting a positive example for the team
• Focus on restaurant operations during peak hours to ensure optimal service
• Welcome guests and organize table reservations
• Inter-Departmental Communication:
• Participate in weekly or bi-weekly meetings with the general manager and owners to discuss occupancy and forecasts
• Collaborate with the sales team on private events and large groups requiring special attention beyond regular reservations

Qualifications:

• A minimum of three years in a leadership position and at least six years in the hospitality industry
• Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards
• Possesses a positive, results-oriented, team-player mentality

Work Environment:

We expect staff to comply with all CLIFF HOUSE policies and procedures designed to comply with all the restaurant industry's federal and state-mandated safety and sanitation regulations.

Physical Requirements:

All staff must be able to stand for long periods. To execute tasks, they must frequently reach and bend. They must also be able to lift up to 50 lbs and firmly grasp trays, plates, and glassware.

Compensation and Benefits:

• Annual Base Salary $68,000
• Five-day work week
• Bonuses based on company success
• Two weeks paid vacation PTO, plus six holiday days (to be taken within 30 days)
• 100% employer-paid health insurance and dental insurance for the individual plan

Prospect is an Equal Opportunity Employer and does not unlawfully discriminate based on race, sex, age, color, religion, national origin, marital status, veteran status, disability status, or any other basis prohibited by Federal, State, or local law.

This job description is not intended to be all-inclusive. The Cliff House Service Manager may perform other related duties as negotiated to meet the ongoing needs of Prospect. Prospect may amend a job description at any time with or without notice.