What are the responsibilities and job description for the HHS-Personnel Security Specialist-Team Lead position at Protection Strategies Inc?
Join Our Team as a HHS - Team Lead!
Who We Are:
At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security.
Why PSI?:
Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture.
What We Offer:
- Comprehensive Benefits: Medical, Dental, Vision, Telemedicine
- Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products
- Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits
- Flexible Spending Accounts: HSA HRA
Position Overview:
The Team Lead oversees the operations, ensures conformance of policies and procedures, and ensures team's work product meets or exceeds customer satisfaction. Teams are responsible for processing, conducting and adjudicating background investigations for the Department of Health and Human Services. This position requires the Team Lead to be onsite a minimum of two days a week.
Key Responsibilities:
- Responsible for providing general direction to direct reports, ensures conformance of policies and procedures, and ensures team's work product meets or exceeds the terms of the contract and Performance Work Statement in order to maintain the highest level of customer satisfaction for their team.
- Plans work to be accomplished by subordinates, set, and adjust short-term priorities, and prepare schedules for completion of work
- Develop and edit standard operating procedures
- Works with the Management to monitor standards of performance, implement quality control measures, and capture knowledge through ongoing process evaluation.
- Provides training for new employees and tracks employees' progress of training plan.
- Conducts Quality Control Checks monthly to ensure contract compliance.
- Ensures the quality and timeliness of deliverables and assigned work.
- Approves and reviews time sheets for invoicing accuracy.
- Coordinates vacation/leave requests with Management and Federal Staff.
- Conducts performance reviews for their direct reports.
- Gives advice, counsel, or instruction to employees on both work and administrative matters
- Assists Management and Human Resources in the recruitment and hiring process including conducting interviews for openings within their department.
- Identifies developmental and training needs of employees, providing or arranging for needed development and training
- Provides and documents informal coaching of employees.
- Assists Management and Human Resources with formal discipline process as needed.
- Assists Management and Human Resources with addressing complaints and resolving issues within their department as needed.
- Professionally represents the organization to internal and external customers
Note: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Qualifications:
- Must possess a Bachelors Degree and a minimum of three years of personnel security experience or an equivalent combination of experience and education.
- Must have a minimum of 1 year of supervisory experience.
- Requires an in-depth knowledge of the principles, processes, and methods of personnel security.
- Requires the skills to develop alternatives and solutions to general issues.
- Requires working knowledge of the processes of inter-related departments or functional areas.
- The position requires the ability to develop partnerships and effective working relationships with a wide array of customers, sponsors, and federal agencies.
- Must have documented experience in Microsoft Office Suite. (Outlook, Excel, Access, Power Point, Word)
- Must be a U.S. citizen.
Desired Attributes:
- A minimum of 1 year of experience working with the Department of Health and Human Services.
EEO Statement:
We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, national origin, age, disability, or protected veteran status. Employment offers will be contingent on passing a pre-employment drug screen.
Ready to Make a Difference?
Apply now to join PSI and help shape a safer future!
