What are the responsibilities and job description for the Help Desk Level II position at Proven Recruiting?
Help Desk Level II - 100% onsite Dallas, TX
Who you are :
- 2 years of Help Desk Experience
Proficiency in supporting platforms such as OneDrive, Citrix, Microsoft 365, Teams, Windows 10 / 11, Active Directory, VPN, and Mobile Device Email.
Experience with hardware and software deployment, configuration, and imaging of computers.
Strong customer service skills with the ability to troubleshoot and resolve technical issues effectively, using a ticketing system
What you'll do :
Experience with hardware and software deployment, configuration, and imaging of computers.
Strong customer service skills with the ability to troubleshoot and resolve technical issues effectively, using a ticketing system like ConnectWise.
Location : Dallas, TX - in office 5x week
What's Next :
This position is contract to hire and is not eligible for C2C.
What does this position pay?
Compensation is determined by several factors which may include skillset, experience level, and geographic location.
The expected range for this role is $28-35 / hr. Please note this range is an estimate and actual pay may vary based on qualifications and experience.
Diversity Note :
We actively support and promote people of various background from race, religion, gender to geographical area, university, lifestyle, and personality type. Proven recruiting is minority-owned, majority women and is a strong advocate for diversity and inclusion in the community.
Apply Today!
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What does this position pay?
Compensation is determined by several factors which may include skillset, experience level, and geographic location.
The expected range for this role is $2500-32.00 per hour. Please note this range is an estimate and actual pay may vary based on qualifications and experience. Learn More
Salary : $28 - $35
