What are the responsibilities and job description for the Telecom Billing Auditor position at Publix?
Description
Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100 associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000 internal team members across 8 states. We offer positions at all levels – summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure – we have a career path for you! Pub Subs are not the only thing we build from scratch. See for yourself why Publix Super Markets, Inc. has been on Fortune’s 100 Best Companies to Work For list.
Join the Publix Technology Telecom team as a Billing Auditor where you will be responsible for billing tasks for telecom installation, repairs, and maintenance activities.
Responsibilities:
- Reviewing accuracy of vendor labor rates, material costs, and associated expenses/fees for install, repair, and maintenance related work.
- Investigating discrepancies associated with labor cost, parts, location of service, etc.
- Monitoring and approving vendor invoices for payment processing
- Identifying and disputing inaccurate charges, fraudulent charges, and abusive usage patterns
- Calculating required refund or credit associated with disputes.
- Gathering back-up information, such as service orders, and email vendor to support the dispute.
- Reviewing and providing input of proposed service contracts to ensure billing and service level requirements are met.
- Creating monthly cost reports for management
Required Qualifications
- High school diploma or equivalent
- 2 years of experience with vendor payment processing, bill invoicing, and basic financial principles
- 1 years of experience working with multiple telecommunication vendors.
- 1 years of experience with telecommunication vendor billing
- Must be proficient in Microsoft 365 products, specifically Excel, Outlook, and Word
Benefits
- Employee stock ownership plan that contributes Publix stock to associates each year at no cost
- An opportunity to purchase additional shares of our privately-held stock
- 401(k) retirement savings plan
- Group health, dental and vision plans
- Paid Time Off
- Paid Parental Leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Free hot lunches (buffet-style) at facilities with a cafeteria
- Visit our website to see all of our benefits: Benefits – Jobs (publix.com)
Year End Bonus
To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.
Additional Information
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
***Relocation/Household Good Shipment Allowance will NOT be provided.***
Please note that Publix will not sponsor any hire for this position for an H-1B visa or permanent residence.
