What are the responsibilities and job description for the Part time Front Desk Receptionist position at Pure Balance?
Job Title: Part-Time Front Desk Receptionist
Job Summary:
We are seeking a friendly, organized, and professional individual to join our team as a Part-Time Front Desk Receptionist. The ideal candidate will be responsible for answering phone calls, scheduling appointments, handling collections for appointments, and providing excellent customer service to our patients.
Key Responsibilities:
- Answering Phone Calls: Promptly and professionally handle incoming phone calls, address inquiries, and direct calls to appropriate staff as needed.
- Scheduling Appointments: Accurately schedule and manage patient appointments while ensuring efficient use of the schedule.
- Appointment Collections: Assist with collecting payments for appointments, including co-pays, fees, or outstanding balances.
- Patient Interaction: Greet patients warmly, check them in and out, and ensure they feel comfortable and well-informed about their visit.
- Administrative Tasks: Maintain accurate patient records, update appointment details, and ensure compliance with office policies and procedures.
- Team Collaboration: Work closely with other staff members to ensure smooth office operations.
Qualifications:
- Experience: Previous experience in a receptionist or administrative role is preferred, especially in a healthcare setting.
- Skills: Strong organizational, multitasking, and communication skills; attention to detail is essential.
- Technical Proficiency: Familiarity with scheduling software, electronic health records (EHR), or other office management systems is a plus.
- Customer Service: A positive attitude and a commitment to delivering excellent service to patients.
Schedule:
- Part-time hours which could vary. Looking for someone who can work Noon to 8pm on Monday, Noon to 6pm on Tuesday and Noon to 8pm on Wednesday. Then possibly go to full time to fill a maternity leave for 6 weeks.
Compensation:
- Competitive hourly rate based on experience.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 20 – 24 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- No weekends
Work Location: In person
Salary : $16 - $17