Customer Service - Payment Portals Specialist

WE’RE GROWING & WE WANT YOU TO JOIN US!

Pure Water Partners, a privately held specialty finance company in the bottle free water marketplace, is actively seeking an experienced, enthusiastic, and motivated Customer Service - Payment Portals Specialist

This is an on-site, full-time role. If you are looking for a company that you can grow with and learn from, then we want to hear from you!

We are actively looking to add a new Customer Service - Payment Portals Specialist to our Sandpoint, ID, team. If you are looking for a company that you can grow with and learn from, then we want to hear from you!

Why join Pure Water Partners?

· Environmentally conscious organization

· Growing rapidly

· The potential to grow with the company

· Unique ability to impact dealer business growth

· In-house ERP system unique to the water industry

· Long-term relationships with our clients

· Family-owned and operated

Job Description:

The payment portal specialist is a member of the customer service team at Pure Water Partners, focused on corporate customers who utilize a payment portal or a procurement and supply chain transaction platform.

This position requires strong account research and reconciliation skills, creative problem solving skills, and involves direct customer contact via phone and email. Clear and concise communication is paramount.

Qualifications

· High School Diploma.

· Firsthand experience interfacing with portals or payment platforms is preferred

· Intermediate to advanced computer skills; Windows and Microsoft

· Data entry skills along with a knack for numbers

· Customer service orientation and negotiation skills

· High degree of accuracy and attention to detail

· Manage and prioritize multiple concerns simultaneously.

· Maintain a cheerful outlook, even when faced with multiple tasks.

· Manage inquiries for invoice, purchase orders account maintenance

· Manage incoming telephone inquiries for customers.

The Customer Service Team works on-site in Sandpoint, Idaho, in a fast-paced office setting; work hours are Monday through Friday 8:00 AM to 5:00 PM. Pure Water Partners is one of the fastest growing companies in the Sandpoint area.

https://www.purewaterpartners.com/

Thank you for considering Pure Water Partners!

Learn more about our mission to reduce plastic, commitment to promote environmental responsibility, and our investment in service here: https://www.bottlelessnation.com/bottleless-nation-partnership-program/

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Accounts receivable: 1 year (Preferred)
• Account management: 1 year (Preferred)

Work Location: In person

Salary : $16 - $18