What are the responsibilities and job description for the Accounts Receivable-Collections Specialists position at Pye-Barker Fire & Safety, LLC?
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
As an Accounts Receivable-Collections Specialists, your primary responsibility will be to manage the collection process accurately and efficiently, ensuring timely payments from our clients.
This is a hybrid role: 3 days in office, 2 days remote, after 90 day minimum training period.
Essential Duties & Responsibilities:
Manage accounts receivable processes, including billing, collections, and account reconciliation.
Provides consistent, professional, courteous, and high-quality customer service.
Maintains excellent customer service, negotiation, communication and analytical skills.
Create and send customer invoices, statements, and other financial documents.
Communicate with clients to address billing inquiries and resolve issues promptly.
Monitor customer accounts for any irregularities or payment delays
Maintain current and detailed collection notes and billing records.
Collaborate with internal teams to ensure accurate and timely billing processes.
Maintains confidentiality of financial records.
Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
Creates invoices according to company practices; submits invoices to customers.
Maintains and updates customer files, including name or address changes.
Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
Creates reports regarding the current status of customer accounts as requested.
Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
Performs other related duties as assigned.
Education/Qualifications:
High school diploma or equivalent required
Associate’s degree in Accounting, Finance, or related field preferred
Minimum 2 years of related experience required.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
Familiarity with AIA and construction billing requirements.
Sedona Software experience a plus.
Ability to work independently and in a fast-paced environment.
Ability to anticipate work needs and interact professionally with customers.
Excellent organizational skills and attention to detail.
Other Duties:
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Performs other duties as assigned.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
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Benefits and Perks:
Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short term disability
401K with employer match
Paid vacation and company holidays
Company vehicle (if job applicable)
Pye Barker Fire and Safety is an Equal Opportunity Employer
