Genesys Telephony/VRU Developer

Immediate need for a talented Genesys Telephony/VRU Developer. This is a 12 months contract opportunity with long-term potential and is located in Plano TX, Charlotte NC, Atlanta GA(Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-67211

Pay Range: $65 - $72/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

• Key skills; Genesys, PureCloud/PureEngage/PureConnect, Java/Python/JavaScript
• 10 years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;
• Configure and troubleshoot Genesys software and hardware components
• Integrate Genesys with Third-party applications and Systems
• Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting
• Working experience on Major Genesys and NICE platform upgrades
• Utilize Genesys cloud APIs,SDKs and tools to build integrations and extensions
• Experience with Genesys products (PureCloud, PureEngage,PureConnect)
• Experience with call recording platforms (NICE, Genesys IR)
• Experience with Genesys Cloud APIs,SDKs and development tools
• Knowledge on Genesys Cloud security features
• Proficiency with programming languages (Java,Python,JavaScript)
• Excellent problem solving skills
• Strong and confident knowledge in Contact Center network topology
• Coordinate with other tech partners like Avaya, network partners and product vendors
• Knowledge in Siebel CRM Application Integration
• Familiar with Agile methodologies and related process.
• Ability to arrange and write Design Documents.

Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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