Network Support

Immediate need for a talented Network Support. This is a 06 Months Contract opportunity with long-term potential and is located in Riverwoods, IL (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-60671

Pay Range: $15 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Primarily accountable for monitoring and responding to onsite issues, troubleshooting incidents, performing shift turnover, monitoring incident queues, processing media, and escorting vendors.
• 40% Working with Product Owners and Subject Matter Experts, reviews and validates requirements relating to onsite data center systems including critical system installs, data room moves, decommissions, reconfigurations, and onsite data center/data room power downs.
• 20% Executes a variety of user stories with different contexts. Actively contributes opinions to design decisions and gains experience in understanding the design trade-offs relating to OSI Model Layer 1 Infrastructure design/implementation/documentation, capacity planning, inventory planning, etc.
• 20% Demonstrates the ability to identify the basic building blocks and components of data centers and OSI Model Layer 1 Infrastructure. Identifies how data center infrastructure moves/adds/changes to software/hardware functionality will impact on-prem data center infrastructure services or components.
• Applies knowledge of the various facilities and security components in the data center.
• 10%
• Reviews and evaluates team documentation for process improvement.
• 5% Regularly contributes to team agile ceremonies, demos and presentations, helps new engineers learn established team norms and participates in technology communities.

Key Requirements and Technology Experience:

• Skills-Network Support, Cisco hardware Computer, Operations Data Center and Network Cabling Server Hardware.
• 2 years’ experience with IT Computer Operations, IT Customer Service or related.
• 1-2 years’ experience maintaining complex data center environments.
• General understanding of indoor/outdoor cable plants, including copper cabling, long range/short range fiber optic cabling.
• General knowledge of information technology infrastructure components (LAN/WAN/SAN, firewalls, Wintel/Lintel/UNIX servers, storage, roll-on equipment, wireless, DAS).
• Ability to effectively communicate and collaborate with internal team members and external vendors.
• Must be a team player and self-starter.
• Strong documentation skills to capture implementation details, procedures, and other relevant data.
• Strong verbal and written communication skills.
• S. Diploma or GED.
• Associates Degree or higher in Computer Science or related field.
• Data center and/or networking industry certifications preferred.
• 3-5 years’ experience designing, deploying and maintaining complex data center environments (new facility, major facility renovations/expansions).
• Understanding of indoor/outdoor cable plants, including copper cabling, long range/short range fiber optic cabling.
• Knowledge of information technology infrastructure components (LAN/WAN/SAN, firewalls, Wintel/Lintel/UNIX servers, storage, roll-on equipment, wireless, DAS).
• Knowledge of EIA/TIA, IEEE, NEC, and ISO standards relating to data centers and structured cabling.
• Ability to effectively communicate and collaborate with internal team members and external vendors.
• Must be a team player and self-starter.
• Strong documentation skills to capture architecture details, procedures, and other relevant data.
• Strong verbal and written communication skills.
• Layer 1 Technologies.
• Layer 1 Technologies (Single Mode, Multimode, Cat 5e, 6, 6A, Direct Attach Cable.
• Assemblies, Optical Transceivers and Transceiver Compatibility, Connectors, Performance Specifications, Deployment Topologies and Methods).
• TIA-568 (Commercial Building Telecommunications Cabling Standard), TIA-942 (Telecommunications Infrastructure Standard for Data Centers).
• Data Center Hardware.
• Hardware Platforms (Network, Compute, IoT, AV, End User).
• Common Network Topologies/Common Carrier Infrastructure and Deployment Methods.
• Power and Cooling infrastructure layout from generation to rack level.
• Rack standards, properties and selection criteria -Testing & Verification.
• Data Center Software.
• Installations & Upgrades -APIs and System Integration -OS Platforms.
• Preventative Network Security Hardening.
• Administration & Configuration -Installation Instructions -Configuration Standards.
• Network Configuration and Troubleshooting.
• Knowledge of the different types of communication protocols used in a computer network.
• Network Monitoring (SNMP, CDP, ICMP) -LAN/WAN/VLANs.
• System Automation.
• Programming Frameworks.
• Automation-First Mindset.
• Data Center Operations.
• Operational Support / Process Management.
• Data Center and Physical Site Infrastructure.
• Power and Cooling Infrastructure/Fire Suppression/Physical Security/Facility Maintenance
  Technical Writing.
• Writing Skills – Writes clearly, concisely, and precisely.
• Editing Skills – Visual needs and Tools of the trade.
• Engineering Base – network knowledge and technical jargons

Our client is a leading financial services Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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