What are the responsibilities and job description for the Front Desk Associate Needed position at Q Hotels Management?
Job Description
Job Description
Your day-to-day :
- Review arrivals noting special requests, blocking rooms as needed.
- Check in and out hotel guests in a confident, professional and friendly manner.
- Make new reservations for incoming guest.
- Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
- Knowledgeable of immediate area, services, attractions, and events.
- Knowledgeable of fire and emergency procedures.
- Use of Opera PMS a huge plus.
- Works well under pressure, dealing with many arrivals and departures within a short period of time.
- Able to accommodate a flexible schedule that may include weekends and / or holidays.
- Familiar with hotel systems and operations and can enter in information accurately.
- Outside-of-the-box thinker who takes initiative to creatively solve problems.
MUST BE WILLING TO WORK ALL SHIFTS!!!!!!!
Job Types : Full-time, Part-time Pay : $13.00 - $14.00 per hour
Salary : $13 - $14
