Collections and Recoveries Analyst

Description

POSITION DESCRIPTION:

This Collections and Recoveries Analyst will support the Vendor Management team by working directly with vendors and internal partners on loan level inquiries, settlement requests, project remediation, account remediation and vendor oversight tasks. This is a high-visibility role in a fast-growing team with an opportunity to contribute to the business's portfolio performance.

This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with a potential in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures. Remote work may be available for exceptional cases.

RESPONSIBILITIES

• Monitor and manage delinquent loan and TPO accounts, providing vendor guidance, as needed.
• Drive right party contact improvements.
• Identify and escalate delinquency trends.
• Manage escalated collection activities, accounts in remediation and customer assistance programs/processes.
• Partners with internal and vendor personnel on loan level inquiries requiring internal assistance and coordination.
• Complete account level audits and reviews, including call listening, to aid in vendor oversight.
• Partner directly with vendor counterparts on account settlement requests and additional recovery opportunities.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in business, accounting, finance or other related field with a minimum of 5 years of work experience with at least 2 – 3 years relevant experience in a Collections environment.
• Results-oriented and proactive team player with good business acumen.
• Excellent organizational and multitasking skills.

• Experience working in a high-tech environment.
• Excellent verbal and written communication skills.
• Experience with collections and recoveries strategies.

PREFERRED QUALIFICATIONS

• Experience working with vendors, solar industry and quality assurance/control experience.

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

• This target salary range is for CA positions only and should not be interpreted as an offer of compensation.