What are the responsibilities and job description for the Knowledge Management Project Manager position at QinetiQ?
Company Overview
We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50 locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).
QinetiQ US’s dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.
Why Join QinetiQ US?
If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.
Position Overview
As a Knowledge Manager Project Manager, you will play a crucial role in managing and supporting a DoD client transition from designing, developing, and implementing solutions from SharePoint to ServiceNow. You will be responsible for the technical aspect of all Knowlege Management platforms managing and coordinating all IT tasks associated with maintaining and performing continual service improvements on multiple different platforms Service Now, SharePoint, Tableau, PowerBi etc.
Responsibilities
- Provide Knowledge Management support across various different platforms including Service Now, SharePoint, Tableau, PowerBi etc.
- Position will be responsible for leveraging ServiceNow to develop, design, establish and implement workflows in support of various core functions across the government client. Candidates are expected to identify key stakeholders, conduct requirements gathering, development (draw out, capture and categorize business processes through communications with stakeholders).
- Candidate will be required to optimize Knowledge Management technologies across various storage platforms, indexing strategies, user interface, Power automate scripts etc.
- Candidates will be required to provide Knowledge Management Solution Support by identifying in designing, developing, implementing, and optimizing information management and workflow solutions in the ServiceNow platform.
- Candidate will be responsible for managing libraries, keeping platforms up to date and developing business processes and strategies
- Manages and collects list of requirements, the analysis of workflows, and recommend / execute solutions in close cooperation with stakeholders, leaders and other Knowledge Management teammates and translating them into technical solutions.
- Develop training and informational sessions to teach coworkers on how to use ServiceNow, SharePoint and any custom applications or workflows to government and contractor staff.
- Develop, review and edit processes, procedures, standard operating procedures etc.
- Requires excellent teamwork, customer service and technical skills to optimize business processes for effective mission delivery.
Required Qualifications
Preferred Qualifications
Company EEO Statement
