What are the responsibilities and job description for the Sales Support Administrator position at Quality Fleet Service?
We are growing and seeking a Sales Support Administrator to join our team in South Hadley, Massachusetts. QFS is an authorized dealer of Hyundai Construction Equipment, Liebherr, New Holland Construction, Bell Trucks, Manitou, Eggersmann, Rockster, and Bandit Equipment. QFS is a values driven organization which views our talented team of professionals as our greatest asset. In this role, you will work closely with the Sales Team, providing comprehensive administrative and technical support.
Key Responsibilities:
- Serve as the primary point of contact for administrative tasks for the Sales team.
- Assist in onboarding new customers by managing paperwork and ensuring accurate documentation.
- Serve as a primary point of contact for OEM inquiries, resolving issues promptly and professionally.
- Oversee order processing, ensuring compliance and accuracy.
- Submitting Customer applications to financial institutes for approvals.
- Registering all inventory once paid for on the OEM’s portal.
- Maintain organized records for contracts, invoices, and sales documents.
- Act as a liaison between the sales team and internal departments for escalations or special projects.
- Assist in organizing marketing events, processing purchase orders, and ensuring smooth day-to-day office operations.
- Ensuring dealer system is accurate on all inventory.
- Perform other duties as required or requested by the Sales Manager.
Requirements:
- Sales Experience and understanding of sales principles and customer service practices.
- Great communication and interpersonal skills.
- Ability to organize, prioritize, multitask, be flexible and meet deadlines.
- Proficient computer skills including typing, emailing, record keeping, routine database activity, word processing, and spreadsheets.
- Work well with others and be a team player.
- Must be a doer and willing to go above and beyond when needed.
Benefits include top-tier company paid Health, Vision and Dental coverage for all employees as well as many other insurances. 401k, sick and vacation time.
Starting pay to reflect abilities and experience.
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
Schedule:
- Day shift
Work Location: In person
