What are the responsibilities and job description for the Customer Service Representative - Logistics Expert position at Quality Logistics Systems, Inc.?
About Us:
At Quality Logistics Systems, Inc., we pride ourselves on being a third-party logistics and transportation company with a rich history spanning over three decades.
Our Team:
- We have a team of experienced professionals dedicated to delivering exceptional customer service
- We work closely with our clients to understand their needs and provide tailored solutions
Job Description:
The successful candidate will be responsible for:
- Providing top-notch customer service to our clients
- Assisting with conference calls and resolving customer service issues
- Monitoring shipments to ensure timely delivery
- Collaborating with the Logistics division to ensure seamless operations
Requirements:
- High school diploma or equivalent required
- Minimum 2 years of customer service experience
- Basic computer skills and MS office knowledge
What We Offer:
- A dynamic work environment with opportunities for growth and development
- A competitive compensation package