What are the responsibilities and job description for the CSR - Customer Service Representative position at Quality Print Solutions?
Growing Print Company looking for a customer service representative.
We recently launched an ecommerce website, and we are accesible from anywhere!
- Do you love interacting with customers and have experience doing so?
- Are you looking for a job opportunity that has room for growth and higher income potential?
- Do you have the drive and passion to help your local community grow their businesses?
Additional qualities of successful Customer Service Rep include:
- Sales and design experience a plus, but not necessary.
- Must be ambitious and results-oriented.
- Ability to answer phones, work directly with manufacturers and customers.
- Data entry and Quickbooks skills a plus but will train if needed
- Polite, willing to learn and follow instructions
- Responsibilities
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Assist clients with product information and sales, ensuring a positive experience.
- Perform data entry tasks accurately and efficiently to maintain customer records.
- Utilize effective communication and phone etiquette during customer interactions.
- Collaborate with team members to enhance service delivery and client satisfaction.
Summary
As a Customer Service Representative (CSR), you will be essential in delivering outstanding customer support and enhancing client satisfaction. Your core skills in communication, data entry, and phone etiquette will enable you to effectively address customer inquiries and resolve issues. Join our team to make a significant impact in a dynamic customer-focused environment.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $25 - $30