Project Manager

PURPOSE OF POSITION:

Position requires management and implementation of major customer accounts and programs. Maintain high customer satisfaction levels through heavy customer interaction

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage select customer accounts and programs
• Develop and manage customer specific programs for the smooth introduction of new services for the maximization of customer satisfaction
• Work proactively to anticipate and resolve project issues (internal and external) and escalate when appropriate
• Cross functional interaction with customer service, engineering and manufacturing to achieve customer satisfaction
• Conduct regular business reviews with customer
• Maintain/complete regular reporting to management
• Excellent presentation and communication skills (verbal and written)
• High level of professionalism, dependability, energy and motivation. Also needs to be a team player that works well with others
• Ability to assess and resolve situational problems in a timely manner
• Ability to manage multiple issues at one time
• Excellent organizational skills and attention to detail and accuracy
• Travel as required
• Proficient with Word, Excel and PowerPoint
• Other duties upon request