What are the responsibilities and job description for the Program Manager position at Quanta Manufacturing Nashville, LLC?
PURPOSE OF POSITION:
Position requires management and implementation of major customer accounts and programs. Maintain high customer satisfaction levels through heavy customer interaction
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage select customer accounts and programs
- Develop and manage customer specific programs for the smooth introduction of new services for the maximization of customer satisfaction
- Work proactively to anticipate and resolve project issues (internal and external) and escalate when appropriate
- Cross functional interaction with customer service, engineering and manufacturing to achieve customer satisfaction
- Conduct regular business reviews with customer
- Maintain/complete regular reporting to management
- Excellent presentation and communication skills (verbal and written)
- High level of professionalism, dependability, energy and motivation. Also needs to be a team player that works well with others
- Ability to assess and resolve situational problems in a timely manner
- Ability to manage multiple issues at one time
- Excellent organizational skills and attention to detail and accuracy
- Travel as required
- Proficient with Word, Excel and PowerPoint
- Other duties upon request
