What are the responsibilities and job description for the Inside Sales Account Manager - Quill position at Quill?
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
What You’ll Be Doing
What’s needed- Basic Qualifications
What You’ll Be Doing
- Be the primary point of contact and build long-term relationships with customers.
- Manage existing customer accounts with an emphasis to drive increase sales and achieve profit margins.
- Help customers through email, phone, and present annual business reviews online.
- Develop a trusted advisor relationship with key accounts and their affiliated offsites.
- Effectively manage your book of business through productivity and pipeline management
- Collaborate with internal business partners.
- Educate our customers on our products and programs, to assist them with consolidating their business needs to be their one stop shop.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
- Demonstrated ability to communicate, present and influence.
- Excellent verbal and written communications skills.
- Self-motivated and able to thrive in a results-driven environment.
- Natural relationship builder with integrity and reliability.
- Ability to prioritize among competing tasks.
- Critical thinking and problem-solving skills.
- Strong time management and organization skills.
What’s needed- Basic Qualifications
- 6 months of relevant experience
- High School Diploma or G.E.D
- Proven account management experience
- Bachelor’s degree or equivalent work experience
- Inclusive culture with associate-led Business Resource Groups
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Inside Sales Team Member
Quill -
Lincolnshire, IL
Inside Sales Site Developer
Quill -
Lincolnshire, IL
Sales and Business Development Representative
Quill -
Lincolnshire, IL
