Demo

Executive Housekeeper

Quorum Hospitality
Columbia, SC Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 2/12/2025
Brief Description

Join our team as the Executive Housekeeper at the Hyatt Place Columbia/Downtown/The Vista!

Imagine guiding the entire Housekeeping Department, from rooms to public spaces, ensuring every corner of the property reflects the highest standards of cleanliness and comfort. As Executive Housekeeper, you'll inspire your team to deliver exceptional service, creating a warm and welcoming atmosphere for every guest. If you're passionate about hospitality, have an eye for detail, and love building motivated teams, we want you on our team!

Your Role

In this key leadership role, you'll ensure smooth operations across rooms, public areas, and laundry. You will lead a team of housekeeping professionals, focusing on high standards of cleanliness and attention to detail. Some of your key responsibilities include:

  • Lead and supervise all housekeeping and laundry personnel to ensure guest rooms, public areas, and back-of-house spaces are impeccably maintained.
  • Conduct daily inspections of rooms and public areas to meet hotel and brand standards.
  • Manage inventory of housekeeping supplies, ensuring proper levels are maintained.
  • Handle purchase orders, invoices, and checkbook accounting to ensure compliance with hotel policies and budget.
  • Manage department schedules, payroll, and inventories in line with business forecasts to meet hotel productivity and budget requirements
  • Participate in recruitment, hiring, training, development, and performance management of housekeeping staff.
  • Maintain cleanliness and safety protocols, including sanitization and proper handling of chemicals and soiled linens.
  • Address guest requests, concerns, and complaints with attentiveness and efficiency.
  • Maintain key control systems and enforce proper radio communication etiquette within the department.
  • Ensure compliance with all hotel policies, safety protocols, and house rules.
  • Collaborate with other departments and participate in hotel meetings as needed.
  • Other duties as assigned.

Requirements

What We’re Looking For:

  • 3 years of progressive Housekeeping experience in a hotel or similar setting.
  • Leadership experience required.
  • A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.

Summary

What We’ll Do For You:

  • Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days.
  • Vacation Time Off – Take time to relax and recharge.
  • Paid Holidays & Sick Time – Prioritize your health and well-being.
  • 401(k) Retirement Plan – Secure your future with our generous company match.
  • Education Program – Further your career with our tuition reimbursement program.
  • Hotel Travel Discounts – Explore the world with special rates at our properties.
  • Daily Pay – Access your earnings when you need them with this flexible benefit.

Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.\

Hyatt Place Columbia Downtown

Located in the heart of Columbia’s premier art and entertainment district, the Hyatt Place Columbia/Downtown/The Vista features 130 rooms and two versatile meeting spaces. We’re just steps from top attractions like the Columbia Metropolitan Convention Center, Colonial Life Arena, and the University of South Carolina. Team members here thrive in a supportive atmosphere that prioritizes outstanding service and guest satisfaction, while also providing opportunities for career advancement and development.

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