What are the responsibilities and job description for the International Freight Forwarding Manager position at Röhlig Logistics?
Job Overview:
Röhlig Logistics is seeking an experienced International Freight Forwarding Manager to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day activities of international freight forwarding operations, ensuring seamless execution of shipments, and meeting customer expectations.
Key Responsibilities:
- Manage and coordinate all aspects of international freight forwarding operations, including customs clearance, transportation, and warehousing.
- Develop and maintain strong relationships with customers, suppliers, and carriers to ensure efficient and cost-effective logistics solutions.
- Monitor and analyze shipment data to identify areas for improvement and implement process enhancements.
- Collaborate with cross-functional teams to resolve operational issues and improve overall efficiency.
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely manner.
Requirements:
- Bachelor's degree in a relevant field (e.g., logistics, supply chain management).
- Minimum 3-5 years of experience in international freight forwarding or a related field.
- Proven track record of success in operations management and customer service.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Fluency in German language.
