Project Administrator/Operations Admin

Pay rate $ 34.48/hr

Title: Senior Operations Coordinator

Location: Madison, Wisconsin 53718 USA

Duration: 12 Months

WHAT IS THIS JOB?

The Senior Operations Coordinator delivers administrative support to individuals at levels in the business, multiple offices, and teams. This position involves coordinating and executing complex administrative activities and projects while demonstrating a high level of discretion when handling confidential items. The Senior Administrative Assistant actively contributes to project planning and basic project management, serves as a mentor for team members – including onboarding support, and acts as a subject matter expert in improving administrative functions.

Must Have Skill:

• Stakeholder Management - The process of organizing, communicating, monitoring, and improving relationships with stakeholders.

• Business Process Improvements - The process of analyzing business processes and workflows within the organization and identifying new approaches to redesign business activities or optimize performance, quality, and speed of processes – including identifying and evaluating process automation opportunities.

• Communication Management - The systematic planning, implementation, monitoring, and revision of communications through the use of various communication tools and channels.

• Customer Experience Management - The practice of designing and reacting to customer interactions to meet or exceed customer expectations, thereby increasing customer satisfaction, loyalty and advocacy.

• Data Analysis - The process of measuring and managing organizational data, identifying methodological best practices and conducting statistical analyses.

• Data Preparation - The process of gathering, combining, structuring and organizing data so it can be used in various business applications such as business intelligence (BI), analytics and data visualization.

• Knowledge Management - The process of identifying, creating, organizing, sharing, using, storing, and disseminating knowledge and information within the organization.

• Prioritization - The process of determining the order in which tasks or projects should be completed by evaluating the benefits and impact that completion would bring.

• Records Management - The creation, distribution, usage, maintenance, and disposition of recorded information cultivated as evidence of business activities and transactions.

• Scheduling Management - The process of planning and maintaining a schedule including appointments, travel, and other logistical planning activities.

ACCOUNTABILITIES

These accountabilities are not intended as a complete list of specific duties and responsibilities and does not limit or modify the right of any supervisor to assign, direct, and control the work of employees assigned to this job.

Primary Accountabilities

• Collaborate across teams to facilitate seamless project coordination. Develop comprehensive project plans, including timelines and milestones, to guide effective execution. Establish and manage checkpoints for timely progress on action items. Contribute to basic project planning and execution by coordinating schedules, resources, and logistics.

• Provides subject matter expertise regarding administrative functions and recommendations for solutions and improvements to increase efficiency of existing procedures, along with documenting and/or developing of new procedures as needed.

• Coordinate and support contractors and vendors. Fostering positive and effective relationships, ensuring open lines of communication for success.

• Act as a mentor and go-to resource for employees, providing guidance, support, and assistance in navigating various aspects of their roles and projects. Foster a collaborative learning environment by encouraging knowledge exchange among team members, promoting a culture of mentorship and growth.

• Prepares and ensures accuracy of requested information, reports, recommendations, and project outcomes/findings. Share knowledge insights with team members to foster continuous learning and professional development.

• Performs duties of Administrative Assistant II and travels to support business functions as needed.

• Engages in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities.

QUALIFICATIONS

The requirements listed below are representative of the experience, knowledge, skills and/or abilities required to perform this job.

Educational Requirement

Education Level Field of Study Required/Preferred

Associate Degree Emphasis in word processing, clerical support, administrative support or related area Preferred

Required Experience

• 3-5 years of relevant experienc

Job Type: Contract

Pay: $34.48 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $34