What are the responsibilities and job description for the Patient Services Specialist position at Radiology Consultants of Iowa?
RADIOLOGY CONSULTANTS OF IOWA, PLC is located in Cedar Rapids, Iowa. We are Eastern Iowa’s largest private practice Radiology group, providing insight and expertise to physicians and patients statewide
Role Description
This is a full-time on-site role for a Patient Services Specialist in our billing office. The Patient Services Specialist will be responsible for answering incoming patient service and medical billing calls, researching and investigating unsettled medical insurance claims, processing patient and insurance correspondence and processing HCFA's for mailing to insurance companies along with other duties as assigned. .
Qualifications
- Clear and concise communication skills
- Phone Etiquette and Medical Office skills
- Knowledge of Medical Terminology
- Experience in a healthcare setting
- Excellent organizational and multitasking abilities
- Strong attention to detail
- Analytical abilities and aptitude in problem-solving
- Creating and updating medical records to ensure accuracy and validity of information
- Ability to work effectively in a team
- High school diploma or equivalent required
- 2 years medical billing experience required
- 2 years customer service experience required
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer Service: 2 years (Required)
- Medical Billing: 2 years (Required)
Work Location: In person
Salary : $19 - $21