What are the responsibilities and job description for the Hotel Sales Coordinator position at Radisson Lackawanna Station Hotel?
Job Summary
We are seeking a motivated and detail-oriented Sales Coordinator to join our dynamic sales team. The ideal candidate will play a crucial role in supporting our sales efforts by coordinating activities, managing customer relationships, and ensuring smooth communication between the sales team and clients. This position requires a proactive individual who can thrive in a fast-paced environment while contributing to the overall success of our sales initiatives.
Duties
- Assist the sales team in managing daily operations, including scheduling and leading BEO meetings and coordinating sales activities and inhouse events.
- Maintain accurate records of sales activities and customer interactions.
- Analyze market trends and provide insights to help drive sales strategies.
- Support inside sales efforts by responding to RFPs and creating proposals, quotes, and presentations for potential clients.
- Negotiate terms with clients to close deals effectively while ensuring customer satisfaction through Cvent, Lanyon and Corporate Leads.
- Collaborate with marketing teams to develop promotional materials that align with sales objectives.
- Track sales performance metrics and prepare reports for management review.
- Foster strong relationships with clients by addressing inquiries and resolving issues promptly.
Skills
- Proven experience in Hotel sales.
- Proficiency in STS or similar sales systems.
- Strong analytical skills to assess market conditions and identify opportunities for growth.
- Excellent negotiation skills with the ability to influence decision-makers effectively.
- Ability to work collaboratively within a team while also being self-motivated and ability to work independently.
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
- Effective communication skills, both verbal and written, to engage with clients and team members professionally.
Join us as we drive success through innovative sales strategies and exceptional customer service!
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Scranton, PA 18503 (Required)
Ability to Relocate:
- Scranton, PA 18503: Relocate before starting work (Required)
Work Location: In person